keris Legal Notice

We at keris operate an online gaming and sportsbook platform available only in jurisdictions where such services are lawfully permitted. This legal notice sets out the geographic scope of our keris service, our compliance obligations, and your responsibility to verify your own legal eligibility before accessing our platform.

Our keris services are not universally available. We do not offer our platform in jurisdictions where online wagering is prohibited by local law. Users are responsible for understanding and complying with the laws that apply in their own location. This notice explains our geographic boundaries and directs you to the resources you need to verify your access rights.

If you have questions about service availability in your jurisdiction or need to report a legal concern, our keris support team operates during business hours and can provide guidance.

Service availability and jurisdiction scope

Our keris platform operates in select jurisdictions within Southeast Asia and surrounding regions where our services comply with local gaming regulations. We maintain active presence in major population centres including Jakarta, Surabaya, Bandung, Medan, and Semarang, where our keris platform and payment partnerships are legally supported. However, availability is not guaranteed in every location, and regulations change frequently.

We do not offer our keris services in jurisdictions where online wagering is prohibited, where gaming operators must hold a specific local license we do not possess, or where our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) are restricted from processing gaming transactions. If you are unsure whether keris is available in your location, contact our support team before creating an account.

User responsibility for legal compliance

You, as a keris user, are solely responsible for verifying that your access to and use of our platform complies with the laws and regulations applicable in your own jurisdiction. We cannot provide legal advice, and we do not assess each user's personal legal status. Your keris account terms require you to confirm that you have verified your own legal eligibility.

If you access keris from a jurisdiction where online gaming is prohibited or restricted, you do so at your own legal risk. We do not assume liability for your violation of local law. Our keris platform may be restricted, blocked, or made unavailable in your location by your own internet service provider, payment processor, or government regulator — and we cannot reverse such restrictions.

Account eligibility and prohibited users

We, keris, do not knowingly serve users from jurisdictions where our services are prohibited. We implement geographic checks at account creation and periodically verify user locations. If we detect that you are accessing keris from a prohibited jurisdiction, we may suspend or close your account and hold any remaining balance pending legal review.

Additionally, we prohibit keris accounts for individuals under the legal gaming age in their jurisdiction, individuals on international sanctions lists, and individuals with criminal convictions related to fraud or money laundering. When you open a keris account, you warrant that you meet all eligibility requirements in your jurisdiction and that you have provided accurate information during registration.

Our keris regulatory commitments

Compliance with local gaming regulations

Where keris operates, we comply with applicable gaming regulations, anti-money-laundering laws, and data protection requirements. We implement know-your-customer (KYC) verification, transaction monitoring, and suspicious-activity reporting as mandated by law. Our keris platform maintains records of all user transactions for audit and compliance purposes.

We cooperate with regulatory authorities in jurisdictions where keris is licensed or authorized to operate. If a regulator requests information about a keris user's account, we provide it as required by law. Users should understand that our keris platform may be audited, inspected, or subject to enforcement action by local authorities.

Data protection and privacy on keris

Our keris platform processes personal data (name, email, payment details, identification documents) in accordance with applicable data protection laws. We store your keris data with encryption and do not share it with third parties except where required by law or necessary to provide our service (payment processors, fraud prevention, regulatory compliance).

Your keris personal data is retained only for as long as your account is active, plus any retention period required by law. If you close your keris account, we delete your personal information after fulfilling legal retention obligations. You can review our detailed privacy policy via our footer link; it explains how we collect, use, and protect your keris data.

Payment partner restrictions

Our keris payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) operate under their own regulatory frameworks. Each payment partner may refuse to process gaming transactions in certain jurisdictions or for certain users. If your payment provider blocks a deposit or withdrawal on keris, we cannot override that decision — it is your provider's compliance requirement, not ours.

If a payment method becomes unavailable on keris in your region, we notify users via email and may suspend new transactions through that method. Existing balances on keris can be withdrawn through alternative payment methods or held pending restoration of service.

Contact for legal and regulatory inquiries

If you have legal questions about keris service availability, regulatory status, or jurisdiction-specific concerns, contact our support team. Our keris team operates during business hours and can direct you to appropriate resources or escalate your inquiry to our compliance officer. For formal regulatory inquiries from government agencies, we maintain a dedicated compliance contact process.

1. Verify your jurisdiction's laws

   Check whether online gaming is lawful in your location before accessing keris.

2. Review our keris privacy policy

   Understand how we collect, use, and protect your personal data on our platform.

3. Contact keris compliance for legal concerns

   Our support team escalates regulatory or jurisdiction-related inquiries during business hours.

Our keris platform operates with the understanding that online gaming is subject to diverse and evolving legal frameworks. We take our compliance obligations seriously and work closely with regulators in jurisdictions where we operate. If you have concerns about the legality of keris in your location, or if you believe we are operating unlawfully, please contact our compliance team or the relevant gaming regulator in your jurisdiction.